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Testimonials | Kissimmee Pools

Just had our new pool heater installed by Kissimmee Pools. Contacted [them] and the pool heater was installed within a few days on time as estimated. Excellent service and very pleased with the results. We would definitely recommend Kissimmee Pools and will contact them again later on this year to have our pool resurfaced by them.

– Mark C.

I just had my pool and heater done by [Kissimmee Pools]. They responded properly. They started the work on the date they promised and finished on time. The resurfaced pool looks great. Thanks for the job well done.

– Tom W.

Our usual pool company was unable to diagnose a problem with our pool heater and insisted we needed to buy a new heater. We asked Kissimmee Pools for a second opinion and were delighted with their service. They spent time properly diagnosing and testing the heater to find the fault. A small part replacement fixed the heater saving us the huge expense of a new heater. Fantastic job finding the fault and quickly making repairs. Cannot rate their service highly enough and needless to say will recommend them and make them my first choice for any pool issue in future.

– Neil H.

We have just had our pool re-surfaced. [Kissimmee Pools] has done a fantastic job. They were there when they said they would be, and worked nonstop in the Florida heat. After it was finished [they] checked it every day to make sure the pool had all the correct chemical levels. Thank you. Great Job.

– Jane & Pete Chadwick

I called from Maryland about our spa & pool in Kissimmee. The spa was completely stained with rust from the previous owners and we have our first renters in 2 weeks. I was so worried that they would be horrified that the spa looked dirty. [Kissimmee Pools] went out the very next day did an acid wash to the spa & to a couple of spots in the pool. They sent pictures and it looks great!!! Thank you so much.

– Penny H.

Excellent, prompt, courteous and efficient service. Our pool heater broke down and with guests in the villa we needed a repair fast. Kissimmee Pools called round the same day, provided a detailed quote. As soon as we gave [Kissimmee Pools] the go-ahead the replacement unit was installed same day – and we even received photos and a video of the installed unit. Our guests were delighted and we were relieved to be dealing with such a professional company.

– Karen R.

We called [Kissimmee Pools] to give us an idea of what needed to be done to get our green, neglected pool back to a usable state again (in a hurry) and they were very honest with us: we needed our pool resurfaced. [They] were also understanding to the fact that resurfacing is simply not in our budget at the moment. Ultimately, [they] worked miracles with what [they] were given to work with (a really neglected pool and pump) and it looks so, so much better than I thought it could.  [Kissimmee Pools] was receptive to my questions, understood my concerns about cost, got back to me quickly when I contacted them and gave me information on our next repair, the pool filter. It was such an all-around easy experience that I know we will be calling on [Kissimmee Pools] again in the future.

– Erica G.

We had already been in contact with [Kissimmee Pools] and scheduled a date to re-surface our pool. Our current pool maintenance co via our management told us there was a leak and last month, the repair became more imminent. Our management gave us a price with a company they use and it was more expensive, but that wasn’t the issue, they said if the leak was considered “big” we would have to pay further costs, so the estimate was open ended. We emailed [Kissimmee Pools] and [they] dealt with the leak in a very prompt and timely manner and repaired this for us. We will post a further update after [Kissimmee Pools] has completed the re-surfacing and new lighting to our pool but from experience so far, they are a great company to deal with. Very efficient, courteous and excellent value for money.

– Steven W.

Called [Kissimmee Pools] about a leak in the pool. [They] promptly answered the phone and [the technician] was over immediately to look at the problem. He was courteous, explained everything thoroughly in terms that were easy to understand, explained what all the costs would be and gave me plenty of time to ask questions. He showed me where the problems were and the leaks were fixed within 2 hours of my initial call to Kissimmee Pools. I would highly recommend Kissimmee Pools for any pool repairs and will absolutely call them again should I have any pool problems.

– David J.

We were very impressed with Kissimmee Pools when we recently had a pool lighting upgrade. [They] were very responsive, courteous, efficient and did a great job. I always ask lots of questions and [they] answered them all in detail and I felt that nothing was too much trouble. I can how important [their] customers are to [them]. Hoping to get our pool resurfaced next year and will certainly have Kissimmee Pools do the job.

– Diane B.
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